Privacy Policy
Last Updated: January 2025
At SliceHub, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our data practices and your rights under GDPR and CCPA regulations.
Table of Contents
1. Information We Collect
Information You Provide
- Account Information: Username, email address, and password (encrypted)
- Profile Content: 3D printer slicer profiles, presets, and related metadata you upload
- Comments and Ratings: Your reviews, ratings, and comments on presets
- Communication: Messages you send us through contact forms or support
Information Automatically Collected
- Usage Data: Pages visited, time spent, clicks, and navigation patterns
- Device Information: Browser type, operating system, screen resolution, device type
- IP Address: Your approximate location and network information
- Log Data: Access times, error logs, and performance metrics
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to provide and improve our services. We obtain your consent before using non-essential cookies through our cookie consent banner powered by Google Tag Manager.
Types of Cookies We Use
Essential Cookies (Always Active)
Required for the website to function. These cannot be disabled.
- Authentication and session management
- Security and fraud prevention
- Load balancing and performance
Advertising Cookies (Requires Consent)
Used to deliver personalized advertisements and measure ad performance.
- Google AdSense advertising cookies
- Ad personalization and targeting
- Ad performance measurement
- Frequency capping (limiting ad views)
Analytics Cookies (Legitimate Interest)
Help us understand how you use our site to improve your experience.
- Google Analytics (via Google Tag Manager)
- Page views and user behavior
- Site performance monitoring
- Error tracking and diagnostics
Managing Cookies: You can manage your cookie preferences through our cookie consent banner or your browser settings. Note that disabling essential cookies may affect site functionality.
3. Advertising and Google AdSense
SliceHub uses Google AdSense to display advertisements that help fund our free services. We believe in transparency about how advertising works on our site.
How Google AdSense Works
- Personalized Ads (With Consent): Google may use cookies to show you ads based on your interests and browsing history
- Contextual Ads: Ads related to the content you're viewing on SliceHub
- Remarketing: You may see ads for SliceHub on other websites you visit
- Ad Performance: We measure ad effectiveness to improve your experience
Your Advertising Choices
- Consent: You can accept or reject personalized ads through our cookie banner
- Opt-Out: Visit Google Ad Settings to manage your ad preferences
- NAI Opt-Out: Visit Network Advertising Initiative to opt out of multiple ad networks
- Ad Blockers: You may use browser extensions, though this may affect site functionality
⚖️ Our Consent Approach
We follow GDPR and CCPA guidelines:
- Consent Required: Personalized advertising, ad profiles, ad cookies
- Legitimate Interest: Ad performance measurement, analytics, service improvement
- Always Allowed: Essential cookies, security, authentication
Third-Party Ad Partners
Google AdSense may work with additional advertising partners:
- Google DoubleClick
- Google Ad Exchange
- Other Google advertising services
View Google's How Google uses information from sites that use our services for more details.
4. How We Use Your Information
We use your information for the following purposes:
Service Delivery (Contractual Necessity)
- Providing access to SliceHub features and content
- Managing your account and authentication
- Hosting and delivering your uploaded presets
- Processing your comments, ratings, and favorites
Service Improvement (Legitimate Interest)
- Analyzing usage patterns to improve user experience
- Monitoring site performance and fixing bugs
- Developing new features based on user behavior
- Conducting research and analytics
Communication (Consent or Legitimate Interest)
- Responding to your support requests
- Sending important service updates (legitimate interest)
- Marketing communications (with your consent, opt-out available)
Legal and Security (Legal Obligation)
- Complying with legal requirements and law enforcement
- Protecting against fraud, abuse, and security threats
- Enforcing our Terms of Service
- Protecting our rights and the rights of others
5. Data Sharing and Third Parties
We do not sell your personal information to third parties. We only share data in the following limited circumstances:
Third-Party Services
Google Tag Manager & Analytics
Website analytics and tag management
Privacy Policy: Google Privacy Policy
Legal Requirements
We may disclose your information if required by law, such as to comply with a subpoena, court order, or legal process, or to protect the rights, property, or safety of SliceHub, our users, or others.
Business Transfers
If SliceHub is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information.
6. Your Privacy Rights
GDPR Rights (EU/EEA Users)
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your data
- Object: Object to processing based on legitimate interest
- Withdraw Consent: Withdraw consent for processing at any time
- Complain: Lodge a complaint with your data protection authority
CCPA Rights (California Users)
Under CCPA, you have the right to:
- Know: What personal information we collect and how we use it
- Delete: Request deletion of your personal information
- Opt-Out: Opt out of the "sale" of personal information (we don't sell data)
- Non-Discrimination: Equal service regardless of exercising your rights
How to Exercise Your Rights
To exercise any of these rights:
- Use our contact form
We will respond to your request within 30 days. We may need to verify your identity before processing your request.
7. Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: Data in transit is encrypted using TLS/SSL
- Secure Storage: Data at rest is stored on secure Microsoft Azure servers
- Access Controls: Limited access to personal data by authorized personnel only
- Regular Audits: Security practices reviewed and updated regularly
- Incident Response: Procedures in place to respond to data breaches
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Children's Privacy
SliceHub is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@slicehub.org and we will delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date at the top
- Sending an email notification (for significant changes)
- Displaying a prominent notice on our website
Your continued use of SliceHub after changes become effective constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:
SliceHub Privacy Team
- Contact Form: slicehub.org/contact
- Response Time: Within 30 days